Privacy Policy for "Hold On With Me"

1. Information We Collect

We may collect the following types of personal information from you:

1.1 Personal Information You Provide:

• Contact details: Name, email address, phone number, and postal address when you fill out forms (e.g., for donations, volunteer applications, or inquiries).
• Payment information: For processing donations or purchases. This may include credit card numbers, billing addresses, and transaction details. Payment information is securely handled by third-party payment processors.
• Adoption or foster application details: Information provided when applying to adopt or foster an animal (e.g., family situation, home environment, and personal references).

1.2 Automatically Collected Information:

• Website usage data: We collect data related to how you interact with our website, including your IP address, browser type, operating system, referring URLs, and access times.
• Cookies: We use cookies and similar tracking technologies to collect information about your activity on our website to improve your browsing experience. You can adjust your browser settings to block or manage cookies.

2. How We Use Your Information

We use the information collected for various purposes, including:

• To provide and improve our services: Ensuring that you can donate, volunteer, adopt, or interact with our website efficiently.
• To process donations and transactions: Safely and securely process your payments and manage related financial transactions.
• To communicate with you: Sending updates, newsletters, or responding to inquiries and applications.
• For legal purposes: To comply with applicable laws, regulations, or legal obligations, including fraud prevention.
• To improve user experience: Analyzing website traffic, trends, and user behavior to enhance website functionality and user satisfaction.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

• With service providers: Third-party providers who assist with website hosting, payment processing, data analytics, and email marketing. These parties are only authorized to use your information as necessary to provide their services to us.
• To comply with legal obligations: If required by law, regulation, or legal process, we may disclose your information to law enforcement or other authorities.
• In case of a business transfer: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we strive to protect your data to the best of our ability.

5. Your Data Rights

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct or update any inaccurate information.
• Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
• Opt-out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly.

To exercise any of these rights, please contact us using the information provided in Section 9.

6. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy applies only to our website and services. If you click on a third-party link, please be aware that you will be redirected to that third party’s website, and their privacy policy will apply. We are not responsible for the privacy practices of these external websites.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Hold On With Me
Email: contact@holdonwithme.com